What Our Clients Are Saying

  • “I have found the Firecrest portal to be an excellent resource for training monitors, investigators and site staff.”    
     
    Operations and Science Leader
    European Pharma Company

  • “Firecrest helps provide consistent training on global studies and is particularly useful for long running studies which may experience changes in site staff.”
     
    Operations and Science Leader
    European Pharma Company

  • “The Firecrest portal is very user friendly and it is a great way of keeping investigators and site staff updated on study progress and any news.”  
     
    Operations and Science Leader
    European Pharma Company

  • “Firecrest has replaced any need for a Study Procedures Manual, providing all the required information in an easy to find format.”  
     
    Operations and Science Leader
    European Pharma Company

  • “By partnering with Firecrest, I have been able to maximize the consistency and effectiveness of the training for our investigator site staff.”
     
    Operations and Science Leader
    North American Pharma Company

  • “From their state of the art Visit by Visit guide to their helpful, knowledgeable, friendly staff, my experience with Firecrest confirms to me that I’ve partnered with true leaders in the global clinical research industry.”
     
    Operations and Science Leader
    North American Pharma Company

  • “The investigators and their staff have truly enjoyed the Firecrest modules and many of them use the modules to train the rest of their internal staff.”
     
    Clinical Study Manager
    North American Pharma Company

  • “The Firecrest study web portal has been a valuable training tool for both site personnel and internal study team members.”
     
    Clinical Trials Operations Manager
    North American Pharma Company

  • “Firecrest has established the "high bar" in the industry with regard to web-based protocol training, tracking and metric reporting.”
     
    Senior Clinical Trial Manager
    North American Pharma Company

  • “The  Firecrest portal was an incredible resource tool for our sites and a key management tool for our clinical trial managers.”
     
    Senior Clinical Trial Manager
    North American Pharma Company

  • “I can't imagine executing a trial without the support of Firecrest.”

    Senior Clinical Trial Manager
    North American Pharma Company
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    History

    In 2001, the digital age was in full swing. New technologies ushered in an era of efficiency and convenience. It was also during this time that a team of clinical trial investigators and experts in online education noticed a growing problem. Even in the digital age, the communication taking place in most clinical trials was a haphazard combination of phone calls, group meetings, email and voicemail, complicated by new patient reporting systems like EDC and drug management systems such as IWRS. Investigators knew that when trial communications didn't – or couldn't – function smoothly, protocol deviations occurred, updates were missed, and data was compromised. A solution had to be found that would utilize technological resources and boost site performance.

     

     

    Sparking a revolution.

     

    Working together with experts in pharmacy, medicine, and technology, the entrepreneurs at Firecrest developed a comprehensive, yet easy-to-use, Web-based system that modernized the clinical trial. With it, accurate information can be seamlessly relayed to investigative sites. Behavior can then be tracked to make sure training is understood, procedures are followed, timelines are met, and study parameters are maintained. Firecrest offers a combination of innovative training, performance support, monitoring tools, and communications solutions that are unparalleled. It’s a definitive system that delivers improved compliance, reduced errors, and greater adherence to study timelines.

     

     

    Ignite your site.

     

    Since its inception, Firecrest has grown to become the market leader in clinical quality management solutions and, to date, has completed more than 180 trials around the world and has worked with seven of the top ten global pharmaceutical companies. Firecrest continues to blaze new trails for clinical trials, making traditional methods obsolete. In 2011 Firecrest was acquired by ICON plc and it now has the backing and stability of one of the leading CRO's in the industry. www.iconplc.com